Terms and Conditions
e-tickets

Would you rather not stand in line at the checkout? Then order an e-ticket online in advance via our ticket module. After the transaction you will receive your entrance ticket by e-mail. You can take this with you when you visit or show it on your smartphone.

Also view our additional corona measures:

E-tickets give access to the museum and can be scanned at the ticket office. E-tickets give access to the entire museum, both the permanent collection and all temporary exhibitions, unless an exhibition explicitly states that you need a special ticket for it.

After the transaction you will receive your ticket by email. You must print it before your visit or show it on the spot on your smartphone.

For the use of the online ticket shop and the payment of the online tickets, transaction and service costs are charged, which are included in the determined price per ticket.

If you buy multiple tickets, you must print or show all tickets. When entering the museum, you can have the ticket scanned at the desk. If your group consists of several people, you must scan all tickets.

E-tickets without a date are valid for a maximum of 1 year after purchase. It is not possible to change the validity date after purchase and we do not give refunds for unused e-tickets.

You will normally receive your e-ticket, by email, within a few minutes of purchase. If you still have not received a ticket an hour after purchase, first check the spam box of your email program. E-tickets are sometimes seen as spam. If the ticket has not arrived there either, please contact support@globalticket.nl before traveling to the museum. It is not possible for our employees to check on arrival whether you have an e-ticket or to print this ticket for you.

The QR code on the e-tickets must not be folded or damaged. If it is damaged, the QR code may not be readable and therefore access cannot be granted. An e-ticket gives access to the museum only once. Our General Visitor Conditions apply to the e-tickets.

For questions and problems regarding e-tickets, please contact info@museummore.nl.

It is not possible to book guided tours and group visits as an e-ticket.